Exhibit A

You have a problem, Vineet.

Your browser history is just "cheap flights" on repeat. Every meeting, every coffee break, every time someone says "budget" — you're out here pricing LHR→DEL like it's your second job. We get it. Indian weddings are expensive. But Vineet, it's November 2024. The flight is in 2026. Breathe.

Stop the search madness
The Account Recovery Saga

A week in the life of Vineet's support ticket

What happens when a man who books flights for fun forgets his password. A cautionary tale in 5 acts.

Lost access

Vineet discovered he couldn't log in. Panic level: moderate (pre-coffee).

Panic email sent

First of 14 emails to support. Subject line included FOUR exclamation marks.

Submitted ID

Passport photo taken at 2 AM. Vineet looks like a wanted fugitive.

Follow-up #7

Asked 'any update?' in three different support threads simultaneously.

Verified

Account restored. Vineet immediately searched for cheap flights.

Timeline auto-populated from email thread "Account Recovery - Vineet Sharma".
To update: edit the milestones array in src/components/RecoveryTimeline.tsx.
Live Luxury Travel Planner

London Heathrow Delhi

Premium cabin options for your November 2026 trip. Go on, Vineet. You deserve it. (Maybe skip one flight search and put it toward an upgrade.)

Premium flight data fetched live from Poke search. Prices are indicative and may vary.
(Currently showing sample data. Connect the flight_search API in FlightWidget.tsx for live results.)